Customer focus
Understanding your needs and shaping our service around them.

Insurance for people, enterprises and communities across Zambia. Built on understanding what matters to you.

Veritas General Insurance plc is a Zambian provider of short-term, non-life insurance. An initiative of the Zambia Conference of Catholic Bishops, we serve individuals, businesses, NGOs and church organisations.
Our mission is to secure our customers’ future with integrity and professionalism, while delivering value through sustained growth and innovation.
From everyday vehicles and homes to farming and commercial operations, we take time to understand what you need to protect.
Understanding your needs and shaping our service around them.
Faith informs how we work with our customers and stakeholders.
Honesty before, during and after you do business with us.
Respecting the trust you place in us and the information you share.
Conversations at events, at work and in everyday life help us understand the protection our communities need.


“When our clients succeed,
we succeed.”
David Kandongo Chief Executive Officer